Polk v. American Well Corp.

Case No. 25CV026746
In the Superior Court of the State of California for the County of Sacramento

Welcome to the Settlement website for Polk vs American Well Corp.

If you used the Appointment Booking Tool on LiveHealth Online, you may be entitled to a Payment from a Class Action Settlement.

A settlement has been reached in a class action lawsuit against American Well Corp. (“Amwell”). The class action lawsuit claims that Amwell disclosed its customers’ medical information and confidential communications to third parties, without permission and in violation of 18 U.S.C. § 2510, et seq. (the “Federal Wiretap Act”), Cal. Penal Code §§ 631-632 (the “California Invasion of Privacy Act” or “CIPA”), Cal. Civil Code § 56.10 (the “California Confidentiality of Medical Information Act” or “CMIA”), the California Constitution, and common law. Amwell denies that it violated any law but has agreed to the settlement to avoid the uncertainties and expenses associated with continuing the case.

If approved by the Court, Amwell will establish a Settlement Fund of $2,037,751.46 to pay all valid claims submitted by the Settlement Class, together with notice and administration expenses (the “Settlement Administration Expenses), attorneys’ fees and costs (“Fee Awards”), and an incentive award (“Service Award”). If you are entitled to relief, you may submit a claim to receive a pro rata (meaning equal) of the Settlement Fund.

Your Legal Rights and Options in this Settlement

Submit a Claim Form by
October 30, 2026

This is the only way to receive a payment.

Exclude Yourself by
October 30, 2026

You will receive no benefits, but you will retain any rights you currently have to sue the Defendant about the claims in this case.

Object by October 30, 2026

Write to the Court explaining why you don’t like the Settlement.

Go to the Hearing by
January 15, 2027

Ask to speak in Court about your opinion of the Settlement.

Do Nothing

You won’t get a share of the Settlement benefits and will give up your rights to sue the Defendant about the claims in this case.

These rights and options—and the deadlines to exercise them—are explained in the Notice and on the FAQs page.

Upcoming Important Dates

Notification Mailing

8/31/2026

Claim Deadline

10/30/2026

Objection Deadline

10/30/2026

Opt Out Deadline

10/30/2026

Final Approval Hearing

1/15/2027 at 9:00 a.m.